Payments & Safety
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Shipping rates can vary depending on your region and are calculated at checkout.
Some Yes, we offer free shipping for large domestic orders
Yes, we ship our garments to all over the world!
order & processing
We pack our orders fast, so please get in touch ASAP if you'd like to cancel your order.
If it hasn't been packed or shipped yet, we'll be able to cancel and refund you the full amount. Please contact syylvi.shop@gmail.com with your order number and wait 72 hours for a response.
Please note: we cannot guarantee modifications before dispatch.
We regularly update our page with new stock, or returned stock. You can sign up to your size on the chosen product and be notified when it becomes available.
syylvi is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government.
Returns & Refunds
contact customer support for more information or replacement syylvi.shop@gmail.com
You can return your order up to 30 days after it has been delivered, if all tags are still attached.
Please note that items bought in sale or outlet are not eligible for a return OR exchange, only credit note.
Yes, you have to cover postage for a return. syylvi will cover posatge if the item is faulty, however,